Help & Community
Support & Contact Guide
Need assistance with account registration, verification badges, project submissions, or product quotes? The GoatArch team is here to help.
Contact Channels
Frequently Asked Questions (FAQ)
Q: How long does manual verification take?
Our administration team reviews profile credentials and commercial license information within 5 business hours. You will receive an automated email upon approval.
Q: Does GoatArch charge commissions on leads or quotes?
No. GoatArch operates on a direct inquiry model. All client inquiries, consultation requests, and product quotes are delivered directly to your inbox with zero middleman commissions.
Q: How do I improve my profile completion score?
Log in to Dashboard > Account Settings. Ensure you have uploaded your company logo, banner, PDF brochure, YouTube walkthrough link, social media handles, and enabled your WhatsApp contact button.